Quality Statement

RayAl is dedicated to a quality policy that will ensure its products and service fully meet the requirements of its customers at all times. RayAl aims to achieve a high level of customer satisfaction.

RayAl’s quality policy is to identify and comply with its customers’ needs and to continuously look at ways to improve the product and service supplied. RayAl aims to provide a high level of service with minimum cause for complaint. If complaints are received RayAl aims to ensure that corrective action is taken in a timely manner and that preventative action is also taken to try and eliminate recurrence of the complaint.

In order to meet its quality policy requirements RayAl staff at all levels are given training so that they fully understand the quality procedures and are able to perform within them.

RayAl complies with the requirements of ISO 9001:2008 for its supply of laboratory test kits and automatic analysers together with repair and maintenance service.

 

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RayAl Ltd are a certified laboratory diagnostic test system supplier of rapid automated test systems, based in Mansfield ,Nottinghamshire, UK.
We provide a wide range of high quality products, services & maintenance and food systems, automation, testing, support and customer satisfaction.
We offer these products and services throughout the UK and European Countries.